Showing posts with label Technical Support. Show all posts
Showing posts with label Technical Support. Show all posts

Wednesday, 21 April 2021

Solution Engineer | Bangalore

We are Hiring!!

Opportunities for Solution Engineer- Bangalore.

Candidates with 3 years of experience in technical pre-sales/sales engineering, consulting, Customer Success Management, Technical Support and/or other customer facing role consulting role preferably from IT/ Software/ Product companies to share me their cv's to shabnam.n@replicon.com

Thursday, 9 April 2020

Looking for Technical Support Executive- US Shifts

Looking for Technical Support Executive- US Shifts Experience: 0.6- 5 Years Location: Mumbai (Powai) Interested candidates apply directly using below link or may reach out to me at

Thursday, 15 February 2018

KALKITECH is hiring for Technical Support Lead Openings #Bangalore

We're looking to hire a Technical Support Lead in our Bangalore HQ office who will be responsible for handling support cases for all our products as well as lead the Technical Support Team.  Requirements: Master/Bachelor's degree in Engineering (EE,EC,IC,CS); 6-9 years work experience; understanding of network communications & substation automation as well as common utility metering and substation protocols; C programming and Linux...please send your resume to hr@kalkitech.in to apply

Thursday, 1 February 2018

Hiring for Technical Support -Voice(Network Engineer)

Experience: 1.5 yrs - 2.5 yrs Location: Tidel Park, Coimbatore Shift: Night Shift Skill Sets: * Hands-on experience in Remote Support. * Troubleshooting, Installation, Maintenance. * Excellent Communication skill. * Exposure in International process. Note: Looking only for Immediate Joinee Interested candidates share your resume to sarathkumar.r@infognana.com

Friday, 26 January 2018

Walk-in for Technical support Voice Process on 29-01-18 To 04-02-18 @ CGS India

Exp : 0.6-10Y. Location: Hyderabad. Skills Required: Excellent Communications/Hindi Mandatory/Basic Hardware & Troubleshooting. Shifts: Day shift (5 Days Working). Qualification: Any Graduate. (Under Graduates are Eligible). • Knowledge of OS (XP, Win7) & Standard Application - Installation, configuration & Troubleshooting. • Experience on hardware troubleshooting, installation, configuration, health checkup. • Knowledge of Installation and troubleshooting Network Printers, scanners, Antivirus and VPN clients • Basic Networking knowledge (connecting switches / routers, Access points and should be able to help network team while configuring them. • Maintain computer peripheral devices and all inventory • Knowledge in DNS & DHCP (IP Scope) • Remote control tools. • Knowledge of type of Data backup & applications. Desktop, Laptop & server issues • Network Protocols (TCP/IP, http, UDP, etc....) • Address user tickets regarding hardware, software and networking. Kindly Click the below Link To Apply . https://lnkd.in/f85N9uu Contact HR: Padma .

Friday, 29 December 2017

Looking for Help Desk Analyst/Technical Support for Hyderabad location

Skills • Excellent verbal and written communication skills • Customer Service Skills • Microsoft Office Suite, Windows Operating Systems, Lotus Notes, and Internet applications • For Technical process Basic understanding on: Computer Operating Skills – File/Memory/Keyboard Management, Installing and uninstalling software, basic troubleshooting, and keyboard shortcuts. • Operating System – Knowledge of hardware – RAM, HDD, devices. Knowledge of OS – Mac or Windows. Control Panel and basic hardware troubleshooting. • Internet Concepts – Knowledge of IP, DNS. Search Management. Internet and browser understanding and basic troubleshooting Skills. Kindly share your resume to chaitanya@talentsync.in OR reach me at 8106714081 References would be highly appreciated !!!

Wednesday, 27 December 2017

Greetings from Tech Mahindra!!!!



*Role: Technical Support Executive (Voice)
*Location: Bangalore Exp: 0-3 yrs.
*Notice Period: Preferably Immediate-skills & Eligibility
*Criteria:-Job Description Technical Support Executive (Voice) BE/Graduate/UG (from any educational field).

*Freshers/Experienced candidates with good communication skills in English.
*Should be well-informed about Computer and its Hardware.
*Should be customer-service oriented.
*Neutral accent in communication.
*Should be proficient in typing (speed and accuracy).
*Good understanding of MS Office applications (Excel, Word, PowerPoint) or
Should have good sales skills.
*Previous work experience with a Technical Support company would be desirable but is not mandatory.
*Should be flexible to work in 24/7 Shifts.
*Should be willing to work in Voice Based process.

Timing: 9:00 AM 12:00 PM ONLY

Contact HR: Ganashree


*Candidates to carry a copy of resume and a Govt. ID proof along with a *copy of this email or add posting.

Address:
Tech Mahindra Pvt Ltd45-47 KIADB Industrial Area
Building # ITC -4, Reception
Electronic City Phase-2 Bangalore 560100



Best Regards,


Ganashree
HR Recruiter
Tech Mahindra

Tuesday, 26 December 2017

We have urgent vacancies for our client in NON-IT for various vacancies.


A.    B.E ENTC
B.    B.E. ELETRICAL
C.    B.E.ELECTRONICS

1.    Design Engineer- 5 vacancies (2- fresher’s , 3 exp ) (AutoCAD & Costing., CREO/ PRO-E., Pro/cabling, Control panel designing, E-Plan Software.)
2.    Automation engineer- 6 vacancies (6 for exp.)
3.    Sales Egg. – 15 vacancies (5 fresher’s, 10 experience. )
4.    Technical Support / Project Development  - 10 vacancies ( no freshers )
5.    Inside sales coordinators- 12 (Fresher’s – 4, exp- 8) (Females )
6.    Testing Hardware – 10 (Exp- 8, freshers -2)
7.    Site engineer – 15 vacancies (Fresher’s- 6, Exp- 09)
8.    Marketing Engineer- 15 vacancies ( Freshers 5, exp- 10 )
9.    Maintenance engineer – 8 vacancies (only exp)
10.    Embedded Engineer. – 8 vacancies  (exp- 6 , 2 fresher’s )
11.    PLC Engineer / Service Engineer / Project Engineer – vacancies – 6 vacancies ( 2 fresher’s, 4 exp)
Location -     Bhosari Midc, Chakan Midc, Hinjewadi, Pimpri chinchwad, Talwade.


mail cv- resume.prassociate@gmail.com

Saturday, 16 December 2017

#UrgentHiring #ThirdPartyPayRoll #TechnicalSupport #Bangalore

We are hiring for one of our reputed client and below is the Job description and interested candidates please send your resume to samantha_r@trigent.com also please share with your friends as well
Job Role - L1 Support Engineer
Eligibility : Excellent communication
Any Degree with more than 6 months experience in Technical Support
Undergraduates can also apply if they have minimum 1.5 years experience in Technical Support
Salary - Decent hike based on present CTC
Note - This is an Urgent demand please send in your resumes by Tuesday 19th Dec 2017

Wednesday, 13 December 2017

Genpact Hiring For Customer Support & Technical Support (Voice Process)

MULTIPLE OPENINGS INTO CUSTOMER SUPPORT / TECHNICAL SUPPORT VOICE PROCESS|| 14th-16th DEC


JOB DESCRIPTION :

  • Excellent communication skills required.
  • Hiring Only Graduates (B.Tech/ B.Sc./B.Com,Any Grad).
  • Freshers having good communication skills also eligible.
  • Basic understanding of troubleshooting.
  • Ability to handle customers query and resolve issues asap.
  • Respond to customer inquiries and problem escalations.
  • Location - Uppal /DLF/Pocharam
  • Interested to work in 24/7 shifts.

Interview Date : 14th to 16th December
Interview Timings : 10 A.M to 1 P.M.


NOTE :

"Interested candidates can directly walk-in by mentioning as "Divyanka" on your resume(MANDATE) OR can call on "9160955304". 


Venue
14-45, IDA,
GENPACT Uppal Office,
Opposite NGRI,
Habsiguda.

HCL Hiring for Technical Support/Troubleshooting - Walk In - Noida

HCL is hiring for Technical Support Specialist for one of their largest US Based clients.

- Should have good experience in Technical/Hardware Support.

- Good experience in Technical Troubleshooting

- Qualifications - Btech/MCA

- Good communication and interpersonal skills.

Walk in Date - 14th, 15th and 16th December

Venue:
HCL Technologies - Business Services
N-5, A-22, Sector - 60, Noida
Nearest Metro Station - Noida City Centre

-Please carry a copy of your updated resume and a government photo id proof.
-Please dont carry any electronic items like Laptops, Digital Cameras, etc.

Contact Person - Deb/Sourabh Malaviya/Rishi Raj Pandey

Tuesday, 12 December 2017

Hiring Fresher for Technical Support ( Voice) | Tech Mahindra

    Process: Technical Troubleshooting ( Voice Process)
    Designation: Technical Support Executive

    Shift : Rotational
    Week off : 2 days
    Cab Facility : Provided

    Skills Set :

    Strong Communication skills
    Any Graduation

    Interested candidates can walk-in to the below mentioned venue with Resume, AADHAR & Documents for Education .  

    Walk-in time: 11.30AM to 6.00PM
    Date : 12-12-2017
    Tech Mahindra, Software Development Block -4
    Ground Floor, ODC-1 
    602/3, Elcot SEZ,
    Sholinganallur Village
    Chennai- 600119

    Contact Person: Rajan

Monday, 11 December 2017

MEGA Walk-in Drive for Freshers @ Tech Mahindra BLR

    Greetings from Tech Mahindra!!!!

    Congratulations your resume has been a Short List for Technical Support Executive (Voice Support)

    *Role: Technical Support Executive (Voice)
    *Location: Bangalore Exp: 0-3 yrs.
    *Notice Period: Preferably Immediate-skills & Eligibility
    *Criteria:-Job Description Technical Support Executive (Voice) BE/Graduate/UG (from any educational field).

    *Freshers/Experienced candidates with good communication skills in English.
    *Should be well-informed about Computer and its Hardware.
    *Should be customer-service oriented.
    *Neutral accent in communication.
    *Should be proficient in typing (speed and accuracy).
    *Good understanding of MS Office applications (Excel, Word, PowerPoint) or 
    Should have good sales skills.
    *Previous work experience with a Technical Support company would be desirable but is not mandatory.
    *Should be flexible to work in 24/7 Shifts.
    *Should be willing to work in Voice Based process.

    Timing: 09:00 AM to 12:00 PM 
    Contact HR: Soujanya
    12th December - 15th December , 9 AM onwards


    *Candidates to carry a copy of resume and a Govt. ID proof along with a *copy of this email or add posting.

    Address:
    Tech Mahindra Pvt Ltd45-47 KIADB Industrial Area
    Building # ITC -4, Reception
    Electronic City Phase-2 Bangalore 560100
    Best Regards
    HR Team

Tuesday, 28 November 2017

Technical Support Associate Openings in IBM | Jobs in Hyderabad

The work of transforming IBM continues, and much remains to be done we strive persistently towards doing something that is truly essential. We are changing how we work with our clients, how we collaborate, how we co-create and are proud that IBM is leading this transformation globally.

As IBM is entering a new era in technology and business, we are looking for candidates who are ready to be part of this transformation If you are ready; the road to career advancement begins at IBM. 

We are seeking Technical Support Associates and are keen to invite you to join us at IBM for a professional discussion. You will come with (0-3 Year) experience, good technical skills and Fluency in English.

In this role you will be: (Technical Support Associate)

Involved in Providing Voice & E-Mail Technical Help Desk Services support to IBM Internal End Users and External Commercial Account End Users across NA, EMEA & AP
Handling inbound calls / emails / chats resolving technical issues for end users
Proficient in Connectivity troubleshooting, TCP/IP, Dial-up, Token Ring, Ethernet, LAN/WAN
Proficient in Understanding of operating systems, Windows 2000/NT/XP configuration options and troubleshooting
Ability to identify basic hardware parts and awareness of basic hardware concepts
User level familiarity with at least one e-mail client - Outlook, Notes etc.
Skilled in commercially standard software applications and major desktop operating systems
Awareness of basic networking concepts and technologies
Questioning / probing skills, as relevant to the issue and level of the caller
Fluency in English Communications Skills (both spoken and written) / soft skills

Shift Timings:

Shifts will be 24x7 in nature and can vary depending on geographies supported.

WALK IN DETAILS. 

Date: - 29fth to 30th November, 2017
Time: - 12PM till 4PM
Venue Details: - IBM India Pvt. Ltd, 3B, Mindspace, Hi-Tech City, Madhapur, Hyderabad

Contact Person: - Rama KV Bhattiprolu

Documents to carry with you: 

Soft copies of the below documents on a USB drive (ensure education docs scanned have all borders visible).

1. Current company's offer or appraisal letter (whichever is the latest) 
2. Experience Letters from two most recent employers.
3. Last three months pay slips (with passwords, if any) 
4. Updated Resume 
5. A Govt. ID proof 
6. Copy of your highest education mark sheets (All years/ semesters) 
7. Copy of your highest education (Degree Certificate / Convocation Certificate). 

The dress code for the day is business formals or smart casuals.

On the day you visit us for the discussion, please carry a print out of this e-mail along with an Original Govt. Approved Photo ID document (PAN Card/ Voters ID/ Driving License) for security purposes to enter IBM premises. Request you to carry an updated resume (hardcopy) along with you. 

As we have no constraints to carrying a pen-drive onto the premises, we would request to refrain from carrying a laptop with you for security reasons. Your cooperation in this matter is much appreciated.

Thanks & Regards,

IBM India Recruitment

Monday, 27 November 2017

Walk-in Service Desk Analyst @ Tech Mahindra | Jobs in Bangalore

    Greetings from Tech Mahindra!!!!

    We are hiring for Service desk 
    Basic Requirements 
    Basic knowledge on Service Desk with written and oral communication skills. No certifications or in-depth Technical requirements are needed. 
    Candidates to be having experience of International Voice Process background. 

    About Job Profile 
    Opening for: Service Desk Analyst for a Top notch client. 

    Key accountabilities:
    Respond quickly to all queries and incidents. Manage incidents, including via telephone, Chat & email. 
    Documentation, recording & updating incident details in CRM tool.
    Communication, alerting technical staff via assignments and escalating to Resolver group 
    Support & Classification, making an initial assessment into the nature of the incident, assessing the severity, impact and risk. 
    Answering queries and resolution of straight forward incidents 
    Escalation of unresolved cases to next level application specialist teams. 
    Monitoring & Tracking, reviewing the progress of an incident and keeping the customer informed. 
    Closure, formally closing incidents. 
    Initial review and evaluation of the case. 
    Communicating major IT incidents to affected customers.
    1st line application support and diagnosis 
    Assisting the client with L1 and L1.5 Support activities 

    Experience
    At least 1-6 years in Help Desk/Service Desk/ Tech support environment desirable or similar profile from an International voice process. 
    Knowledge & Skills 
    Fluent in English verbal and Nonverbal
    Excellent telephone skills
    Customer focused 
    Ability to multi-task and prioritize workload
    Ability to adapt to continuously changing procedures and environment 
    Team player with strong interpersonal skills


    Address:
    Tech Mahindra Pvt Ltd45-47 KIADB Industrial Area
    Building # ITC -4, Reception 2nd floor, Conference room,
    Electronic City Phase-2, Bangalore 560100
    Contact: Soujanya N

Walk-in for Freshers @ Tech Mahindra | Jobs in Bangalore

    Greetings from Tech Mahindra!!!!

    Congratulations your resume has been a Short List for Technical Support Executive (Voice Support)

    *Role: Technical Support Executive (Voice)
    *Location: Bangalore Exp: 0-3 yrs.
    *Notice Period: Preferably Immediate-skills & Eligibility
    *Criteria:-Job Description Technical Support Executive (Voice) BE/Graduate/UG (from any educational field).

    *Freshers/Experienced candidates with good communication skills in English.
    *Should be well-informed about Computer and its Hardware.
    *Should be customer-service oriented.
    *Neutral accent in communication.
    *Should be proficient in typing (speed and accuracy).
    *Good understanding of MS Office applications (Excel, Word, PowerPoint) or 
    Should have good sales skills.
    *Previous work experience with a Technical Support company would be desirable but is not mandatory.
    *Should be flexible to work in 24/7 Shifts.
    *Should be willing to work in Voice Based process.

    Timing: 9AM 12PM and 02:00pm 04:00pm ONLY

    Contact HR: Ganashree 


    *Candidates to carry a copy of resume and a Govt. ID proof along with a *copy of this email or add posting.

    Address:
    Tech Mahindra Pvt Ltd45-47 KIADB Industrial Area
    Building # ITC -4, Reception
    Electronic City Phase-2 Bangalore 560100

    Best Regards,

    Ganashree 
    HR Recruiter
    Tech Mahindra

Monday, 20 November 2017

Technical Support Associate Openings in IBM @ Hyderabad

We are seeking Technical Support Associates and are keen to invite you to join us at IBM for a professional discussion. You will come with (0-3 Year) experience, good technical skills and Fluency in English.

In this role you will be: (Technical Support Associate)

  • Involved in Providing Voice & E-Mail Technical Help Desk Services support to IBM Internal End Users and External Commercial Account End Users across NA, EMEA & AP
  • Handling inbound calls / emails / chats resolving technical issues for end users
  • Proficient in Connectivity troubleshooting, TCP/IP, Dial-up, Token Ring, Ethernet, LAN/WAN
  • Proficient in Understanding of operating systems, Windows 2000/NT/XP configuration options and troubleshooting
  • Ability to identify basic hardware parts and awareness of basic hardware concepts
  • User level familiarity with at least one e-mail client - Outlook, Notes etc.
  • Skilled in commercially standard software applications and major desktop operating systems
  • Awareness of basic networking concepts and technologies
  • Questioning / probing skills, as relevant to the issue and level of the caller
  • Fluency in English Communications Skills (both spoken and written) / soft skills

Shift Timings:

Shifts will be 24x7 in nature and can vary depending on geographies supported

WALK IN DETAILS. 

Date: - 21st  November, 2017 & 25th November, 2017

Time: - 12PM till 4PM

Venue Details: - IBM India Pvt. Ltd, 3B, Mindspace, Hi-Tech City, Madhapur, Hyderabad

Contact Person: - Rama KV Bhattiprolu

Documents to carry with you: 

Soft copies of the below documents on a USB drive (ensure education docs scanned have all borders visible).

1. Current company's offer or appraisal letter (whichever is the latest) 
2. Experience Letters from two most recent employers.
3. Last three months pay slips (with passwords, if any) 
4. Updated Resume 
5. A Govt. ID proof 
6. Copy of your highest education mark sheets (All years/ semesters) 
7. Copy of your highest education (Degree Certificate / Convocation Certificate). 

The dress code for the day is business formals or smart casuals.

On the day you visit us for the discussion, please carry a print out of this e-mail along with an Original Govt. Approved Photo ID document (PAN Card/ Voters ID/ Driving License) for security purposes to enter IBM premises. Request you to carry an updated resume (hard copy) along with you. 

As we have no constraints to carrying a pen-drive onto the premises, we would request to refrain from carrying a laptop with you for security reasons. Your cooperation in this matter is much appreciated.

Thanks & Regards,

IBM India Recruitment

Artech is Hiring for HP (Hewlett Packard) on 23rd November - 50 Opening(s) | Jobs in Bangalore

Greetings from Artech Info systems!! 

We are hiring for HP - L1 Global Technical Support Executive (Voice Process) 

" Directly Walk in with your Update CV and Government ID proof refer your Friends too"
Designation: L1 Global Technical Support Executive-Voice Process 

Interview Date: 23rd November 2017 (Thurdsay) 

Timings: 10 AM to 12 PM Only 

Contact Person: 
Nawaz: 9741546763

Raghav: 9986158237 

Interview Venue:
Artech Infosystems Pvt Ltd Plot No. 76 - 77, Cyber Park, Block B, 1st Floor, Electronic city Phase I, Doddathogur Village, Hosur Road, Bangalore-560100
G Map- https://goo.gl/maps/XxQCTHHKZPD2

Required Experience: 0 to 1 year

Salary: 2.16 Lakhs P.A (2,16,000) + Shift allowance and Incentives

Payroll: Artech Info systems-Contract to Hire

Work Location: Bengaluru/Bangalore

Shift Timings: Rotational Shifts (Willing to Work with any Shifts)

Skill Set: 
1)Voice Process* 

2)Good Knowledge on Hardware and OS Skills* 

3)English and Communication Skill Is Mandatory** 

4)Customer relationship management

5)Should be able to interact with global customers

6)Ready to accept Inbound and Out bound process

7)Highly Aggressive
Job Description:

 1)Resolving technical issues (hardware and OS) from incoming internal or external businesses and end user's contacts and proactive notification system

2) Providing excellent customer service support to Global customers during every single interaction 

3)Assisting end users to avoid or reduce problem occurrences

4)Adding case resolution to Knowledge Management System

5)Responding to service, product, technical, and customer relations questions on subjects such as features, specifications, and repairs on current and discontinued products, parts, and options, based on customer entitlement (warranty through mission critical).

Interview Process: 3 Rounds 

a)Group Discussion

b)Voice and Accent round

c)Face to Face round with client 

Eligibility Criteria: 

  • Any qualification- B.E, B tech, MBA, M com, MCA, B com, BBA, BSc, BCA,
  • Year of Passed Out 2016,2017 Only
  • No Percentage Criteria.
  • Willing to work on rotational shifts
Process: 

Once the candidates clears the interview rounds, will have to attend the training for 1 month.
Post completion of training candidates will be deployed to HP (Hewlett Packard).

About Artech:
Artech is a Global Provider of Workforce Solutions & IT Consulting Services. Having our Head Office at New Jersey and other locations are Noida, Bangalore, Pune, Hyderabad, & Chennai. Having global employee strength of 7000+.

About HP (Hewlett Packard):
The Hewlett-Packard Company or shortened to Hewlett-Packard was an American multinational information technology company headquartered in Palo Alto, California

Thanks and Regards
Nawaz Baig N
9741546763
nawaz.baig@artechinfo.in
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