Artech is Hiring for HP (Hewlett Packard) on 23rd November - 50 Opening(s) | Jobs in Bangalore

Greetings from Artech Info systems!! 

We are hiring for HP - L1 Global Technical Support Executive (Voice Process) 

" Directly Walk in with your Update CV and Government ID proof refer your Friends too"
Designation: L1 Global Technical Support Executive-Voice Process 

Interview Date: 23rd November 2017 (Thurdsay) 

Timings: 10 AM to 12 PM Only 

Contact Person: 

Nawaz: 9741546763

Raghav: 9986158237 

Interview Venue:

Artech Infosystems Pvt Ltd Plot No. 76 - 77, Cyber Park, Block B, 1st Floor, Electronic city Phase I, Doddathogur Village, Hosur Road, Bangalore-560100
G Map- https://goo.gl/maps/XxQCTHHKZPD2

Required Experience: 0 to 1 year

Salary: 2.16 Lakhs P.A (2,16,000) + Shift allowance and Incentives

Payroll: Artech Info systems-Contract to Hire

Work Location: Bengaluru/Bangalore

Shift Timings: Rotational Shifts (Willing to Work with any Shifts)

Skill Set: 

1)Voice Process* 

2)Good Knowledge on Hardware and OS Skills* 

3)English and Communication Skill Is Mandatory** 
4)Customer relationship management

5)Should be able to interact with global customers

6)Ready to accept Inbound and Out bound process

7)Highly Aggressive

Job Description:

 1)Resolving technical issues (hardware and OS) from incoming internal or external businesses and end user's contacts and proactive notification system

2) Providing excellent customer service support to Global customers during every single interaction 

3)Assisting end users to avoid or reduce problem occurrences

4)Adding case resolution to Knowledge Management System

5)Responding to service, product, technical, and customer relations questions on subjects such as features, specifications, and repairs on current and discontinued products, parts, and options, based on customer entitlement (warranty through mission critical).

Interview Process: 3 Rounds 

a)Group Discussion

b)Voice and Accent round

c)Face to Face round with client 

Eligibility Criteria: 

• Any qualification- B.E, B tech, MBA, M com, MCA, B com, BBA, BSc, BCA,
• Year of Passed Out 2016,2017 Only
• No Percentage Criteria.
• Willing to work on rotational shifts

Process: 

Once the candidates clears the interview rounds, will have to attend the training for 1 month.
Post completion of training candidates will be deployed to HP (Hewlett Packard).

About Artech:
Artech is a Global Provider of Workforce Solutions & IT Consulting Services. Having our Head Office at New Jersey and other locations are Noida, Bangalore, Pune, Hyderabad, & Chennai. Having global employee strength of 7000+.

About HP (Hewlett Packard):
The Hewlett-Packard Company or shortened to Hewlett-Packard was an American multinational information technology company headquartered in Palo Alto, California

Thanks and Regards
Nawaz Baig N
9741546763
nawaz.baig@artechinfo.in