Support Engineer - Directory Services | Harman Connected Services

Position:
Support Engineer - Directory Services - Night Shift

Location:
Bangalore - Manyata SEZ

Mandatory Skills:
Windows Server

Experience:
3 - 5 Years

Description Role:
As a member of the Core team in Platform Support, you will be responsible for delivering OS support for Microsoft enterprise customers, primarily based out of north America. This would include phone as well as remote support. As an incumbent, you will be required to deliver timely and high quality incident resolution focusing on root cause analysis, prevention, and knowledge transfer.

Responsibilities:
Supporting Enterprise customers on phone and remotely
Scoping and documenting customer scenarios, potential causes and troubleshooting steps
Effectively communicating with customers and stakeholders via, phone, email or any other available means
Assess self knowledge and collaborate or escalate as needed
Pro-actively work towards self development and sharing knowledge
Ensuring compliance with schedules; processes and MS policies and values
Technical Skills & experience:
    
Minimum: 
Total three years of experience in working on Microsoft® Windows 2003 Server and above.
MCSE - Windows 2008 and above
Technology Certifications - Cisco, Novell, Unix, Security etc.
Prior technical phone/remote support experience
Basic hardware and peripheral troubleshooting
Installation configuring & troubleshooting Windows 2000, Windows XP, Windows 2003 and Windows Vista in standalone and  server environment
Backup, Storage and recovery
Basic understanding of DNS, DHCP, WINS, TCP/IP, Routing, Antivirus, Firewalls etc.

For More Jobs Visit: https://services.harman.com/careers

Walk in Interview for Document Specialist | Navigant BPM (India) Private Limited |

Brief description :

Responsibilities:

• Respond to request for document creation, typically proposal template, by incorporating standardized content, searching centralized databases, and customizing template for compliance
• Detailed document formatting in accordance with house style guidelines
• Basic copy editing for US English
• Provide formatting for PPT presentations in accordance with company brand standards
• Create and edit complex documents to specifications using expert word processing and document tracking features.
• Communicate with manager and client on job or deadline issues
• Research/update/maintain proposal content library with the latest/best-in-class information and messaging (including bios, project summaries, corporate RFP Q&As, etc.)
• Collect, develop and archive proposal materials for re-use across multiple segments
• Support special projects as needed (e.g., Bio Update Campaign)

Preferred skills

Qualifications:

• Excellent overall proficiency with Microsoft Word, Excel, and PowerPoint
• Advanced user skills of Microsoft Word styles and templates
• Advanced user skills of Microsoft PPT, including slide masters and charts
• Proficient in Microsoft Excel basic functions, including formatting for consistency and brand compliance
• Experience with SharePoint as a content sharing tool
• Demonstrated ability to follow in-house style guides for language and brand conventions
• Able to maintain consistent quality in high-volume, tight deadline environments
• Familiarity with RFP, RFQ, Tender, EOI process and documents preferred
• Professional demeanor, and Proven ability to communicate clearly and efficiently, both written and oral
• Exceptional writing skills and presentation-development capabilities, ability to develop graphically-compelling presentations (word, ppt)
• Strong organizational and file management skills, and strong attention to detail
• Solid grammar and copy-editing skills, including familiarity with The Chicago Manual of Style 
• Versed in different communication styles including instant messaging, email, WebEx, etc.
• Prior work in document management and quality assurance
• Ability to quickly filter and synthesize large amounts of information, identify key points

Requirements:

•  Bachelor’s degree required; preferably in English, Communications, Business, Marketing, or a related field
• 2-4 years of document management experience

Closing on:  27/12/2017

Contact email : dinoop.rajan@navigantbpm.com

Walk in venue

Date: 27-Dec-2017

Time: 11.00 AM to 2.00 PM

Venue: Navigant Bpm India Pvt Ltd, Pamba Building, Technopark, Trivandrum

Corporate Trainer ( Asp.Net / Microsoft)

We are currently looking for full-time, experienced and talented executives in Training & Development (Technical)interested to join our HR team. Candidates must have exposure in designing and delivering training programmes in Information and Communications Technology (ICT). Candidates must have the ability to conduct and supervise training and development programs for employees in order to continually improve productivity, quality of work, and build employee loyalty. The trainer will analyze and perform needs assessments for organizational development and determine the most effective methods to deliver technical training. Candidate should enjoy working in a challenging environment. Candidates with 2 to 3+ years of experience in relevant field are preferred.

What are we looking for?

• Graduate (or) Post Graduate in computer science or related field
• Programming proficiency in the following languages: C++, C#, ASP, DOT NET
• Experience with relational databases and SQL
• Interest and/or passion towards people development
• Must possess extremely good communication skills & interpersonal skills
• Proven ability to motivate, mentor induvidual and teams
• Excellent presentation  skills is required
• Responsibilities:
• Designing training programmes appropriate to the skills needed
• Delivering training programmes in both a formal (e.g. a classroom) and informal (e.g. floor-walking) setting
• Provide support for mentoring program for new employees
• Supporting and coaching learners to deliver skills
• Conducted knowledge sharing sessions with team members
• Evaluating the effectiveness of training programmes and learning outcome
• End to End handling of ANGLER Academy related tasks
• Preparing and sustain of document as per ISO norms

Apply