Walk in for Executive :Technical Support | Phykon Solutions Private Limited

Walk-in for Executive: Technical Support

Posted on:
29/11/2019

Walk-in Starting on:
02/12/2019

Closing on:
04/12/2019

Time:
11:00 AM To 01:00 PM

Contact email:
careers@phykon.net

Brief description :
To provide a high level of telephone-based and electronic email support to customers and associated services.
Report and log all customers’ issues into the customer relationship management database.   
To provide remote maintenance and reactive support.
Preferred skills

Fresher (Experience: 0-1 year)
B-Tech/BE, Bsc CS/Electronics, BCA, MCA, MSc CS/Electronics
Should be able to communicate with customers at all levels in verbal and written
Good Communication and interpersonal skills
Attention to detail
Team-oriented/player, self-motivated, have good email and telephone etiquettes
Should be open to work in Night shifts (24*7 environments)
Basic networking (Fresher), computer troubleshooting
Fresher (Experience: 0-1 year)
B-Tech/BE, Bsc CS/Electronics, BCA, MCA, MSc CS/Electronics
Should be able to communicate with customers at all levels in verbal and written
Good Communication and interpersonal skills
Attention to detail
Team-oriented/player, self-motivated, have good email and telephone etiquettes
Should be open to work in Night shifts (24*7 environments)
Basic networking (Fresher), computer troubleshooting.

Walk-in venue
Venue
Phylon Solutions Private Limited
L-1, Thejaswnini Building
Technopark Campus- Karyavattom PO
Trivandrum – 695581

Transaction Analyst (Australian Process) | Phykon Solutions Private Limited

Transaction Analyst (Australian Process)

Posted on:
02/09/2019

Closing on:
06/09/2019

Contact email:
careers@phykon.net

Brief description :
Critical order management on daily based calls, fax and emails from customers.
Day to day interaction with end customers and clients.
Documentation and reporting.
Experience: 0-1 year

Type of employment: Permanent

Time: 10:30 Am to 12:30Pm

Work Location: Trivandrum

Venue: Phykon Solutions PVT.LTD.
Technopark, Tejaswini Building -1 Floor,
Trivandrum.

Saturday and Sunday (Holiday) we don’t have an interview

Preferred skills
Should be able to communicate with customers at all levels in verbal and written
Good communication and interpersonal skills
 Attention to detail
Team-oriented/player, self-motivated, have good email and telephone etiquettes
Should be open to work in the early morning shift
Should be open to work for 6 days

Executive : Technical Support | Phykon Solutions Private Limited

Executive: Technical Support

Posted on:
06/08/2019

Closing on:
09/08/2019

Contact email:
careers@phykon.net

Brief description :
To provide a high level of telephone-based and electronic email support to customers and associated services
Report and log all customers’ issues into the customer relationship management database.
To provide remote maintenance and reactive support

Preferred skills
Fresher (Experience: 0-1 year)
B-Tech/BE, Bsc CS/Electronics, BCA, MCA, MSc CS/Electronics
Should be able to communicate with customers at all levels in verbal and written
Good communication and interpersonal skills
Attention to detail
Team-oriented/player, self-motivated, have good email and telephone etiquettes
Should be open to work in Night shifts (24*7 environment)
Basic networking (Fresher), computer troubleshooting
Experience: 0-1 year
Type of employment: Permanent

Time: 10:30 Am to 12:00Pm
Work Location: Trivandrum

Venue:
Phylon Solutions PVT.LTD.
Technopark, Tejaswini Building -1 Floor,
Trivandrum.

Note: Saturday and Sunday (Holiday) we don’t have an interview

Walk-In:Executive : Customer Support Executive (US Email Support)

Company Name: Phykon Solutions Private Limited

Closing on: 03/04/2018

Contact email : careers@phykon.net

Brief description :

• To provide a high level of electronic email support to customers and associated services.
• Report and log all customers’ issues into the customer relation management database.
• Manage & answer large amounts of emails within the deadlines.
• Generate sales leads.
• Assess customers’ need to achieve satisfaction.
• Provide accurate and complete information by using the right methods/tools.
• Meet customer service team quotas.
• Follow communication procedures, guidelines and policies.

Preferred skills

• Minimum 1year experience in customer service field.
• Familiarity with CRM systems and practices.
• Excellent English writing and email drafting skills.
• Ability to multi-task, prioritize, and manage time effectively.
• Graduates in any stream preferred.
• Team oriented/player, self motivated, have good email etiquette.
• Should be open to work in night shifts (24*7 environment).
• Good interpersonal skills & Attention to detail.

Walk-in Interview
Walk – in Drive :

Job Title : Executive – Customer Support Executive (US Email Support)

Date & Time : 2.04.2018  to 3.04.2018  from 10.30 am to 1 pm

Experience : 0-1 year

Number of positions open – 2

Venue : Phykon, L-11, Thejaswini, Technopark

Contact Number : 0471-4066070

Walk-In: Transaction Analyst (Australian Process)

Company Name: Phykon Solutions Private Limited

Closing on: 19/02/2018

Contact email : careers@phykon.net

Brief description :

• Critical order management on daily based calls, fax and emails from customers.
• Day to day interaction with end customers and clients.
• Documentation and reporting.

Preferred skills

• Should be able to communicate with customers at all levels in verbal and written
• Good Communication and interpersonal skills
• Attention to detail
• Team oriented/player, self motivated, have good email and telephone etiquettes
• Should be open to work in early morning shift
• Should be open to work for 6 days

Walk in venue
Venue : Phykon, L-11, Thejaswini, Technopark
Time : 10.30 am to 1 pm
Date: 16.02.2018 and 19.02.2018
Experience : 0-1 year
Number of positions open –12
Contact Number : 0741 - 4124124
Also write to : theertha@phykon.net

Walk-In: Linux System Admin | Phykon Solutions Private Limited

Company Name : Phykon Solutions Private Limited

Closing on: 19/02/2018

Contact email : careers@phykon.net

Brief description :

• Experience with Linux servers and Windows Servers in virtualized environments
• Familiarity with the fundamentals of Linux scripting languages,Python.
• Experience installing, configuring, and maintaining services such as Bind, Apache, MySQL, nginx, Windows AD, Samba,Sendmail, Zimbra.
• Strong grasp on configuration management tools, such as Puppet or Chef 
• Knowledge of Amazon Web Services like EC2, Route53, Lambda, S3 etc
• Familiarity with firewall devices like Cyberoam/Fortigate/Pfsense.
• Proficient with network tools such as iptables, Linux IPVS, HAProxy, etc
• Experience with virtualization technologies, such as Xen, Horizon, EC2, ESXi, Citrix XenServer,XenDesktop,etc

Preferred skills

• Ability to build and monitor services on production servers
• Ability to work with routers and switches 
• Knowledge of VOIP Services like Elastix/Asterisk
• Any Certifications like RHCE/MCSE will be an added advantage. 

Walk in venue

Venue : Phykon, L-11, Thejaswini, Technopark
Time : 10.30 am to 1 pm
Date: 16.02.2018 and 19.02.2018
Experience : 1-2 year
Number of positions open –1
Contact Number : 0741 - 4124124
Also write to : theertha@phykon.net

Walk-In: Project Coordinator | Phykon Solutions Private Limited

Company Name: Phykon Solutions Private Limited

Closing on: 20/02/2018

Contact email :careers@phykon.net

Brief description : 

• Create an inspiring team environment with an open communication culture
• Set clear team goals
• Delegate tasks and set deadlines
• Oversee day-to-day operation
• Monitor team performance and report on metrics
• Motivate team members
• Discover training needs and provide coaching
• Listen to team members’ feedback and resolve any issues or conflicts
• Recognize high performance and reward accomplishments
• Encourage creativity and risk-taking
• Suggest and organize team building activities
• Supports team manager and performs management duties when manager is absent or out of office
• Answers team member questions, helps with team member problems and oversees team member work for quality and guideline compliance
• Develop strategies to promote team member in adherence to company regulations and performance goals
• Conducts team meetings to update members on best practices and continuing expectations
• Generate and share comprehensive and detailed reports about team performance, mission-related objectives, and deadlines
• Provides quality customer service, including interacting with customers(clients), answering customer (client) inquiries, and effectively handling customer(client) complaints
• Coordinate with other departments like Quality, Training,  Admin, IT, HR etc for effective project management / operation
• Responsible for acknowledging and answering emails, and other forms of communication
• Leave and attrition management
• Brining in new ideas to improve the project
• Taking ownership of the project

Preferred skills

1. Product Knowledge and Industry Experience

2. Leadership Skills

3. Strong Oral and Written Communication Skills

4. Motivational Skills

5. Result-Oriented

6. Mentoring and coaching skills

7. Self-Motivated individual

8. Strong relationship building skills

9. Customer Service Skills

10. Openness to learn & grow

11. Adaptability & flexibility

Walk in venue

Walk – in Drive :
Venue : Phykon, L-11, Thejaswini, Technopark
Time : 10.30 am to 1 pm
 Date: 19.02.2018 and 20.02.2018
Experience : 1-2 year


Number of positions open –1

Contact Number : 0741 - 4124124

Also write to : theertha@phykon.net

Walk-In : Transaction Analyst (Australian Process)

Company Name : Phykon Solutions Private Limited

Closing on:  29/01/2018

Contact email : careers@phykon.net

Brief description :

• Critical order management on daily based calls, fax and emails from customers.
• Day to day interaction with end customers and clients.
• Documentation and reporting.

Preferred skills

• Should be able to communicate with customers at all levels in verbal and written
• Good Communication and interpersonal skills
• Attention to detail
• Team oriented/player, self motivated, have good email and telephone etiquettes
• Should be open to work in early morning shift
• Should be open to work for 6 days

Walk in venue

Walk – in Drive :
Job Title : Transaction Analyst (Australian Process)
Date & Time :25.01.2018  to  29.01.2018  from 10:30 am to 1:00 pm
Experience : 1-2 year
Number of positions open - 4
Venue : Phykon, L-11, Thejaswini, Technopark
Contact Number : 0471-4066070

Walk-in Interview - Executive:Technical Support | Phykon Solutions Private Limited | Jobs in Trivandrum.

Closing on:  29/08/2017

Contact email :  career@phykon.net

Brief description :

• To provide a high level of telephone based and electronic email support to customers and associated services
• Report and log all customers’ issues into the customer relation management database. To provide remote maintenance and reactive support