Walk-In:Executive : Customer Support Executive (US Email Support)

Company Name: Phykon Solutions Private Limited

Closing on: 03/04/2018

Contact email : careers@phykon.net

Brief description :

• To provide a high level of electronic email support to customers and associated services.
• Report and log all customers’ issues into the customer relation management database.
• Manage & answer large amounts of emails within the deadlines.
• Generate sales leads.
• Assess customers’ need to achieve satisfaction.
• Provide accurate and complete information by using the right methods/tools.
• Meet customer service team quotas.
• Follow communication procedures, guidelines and policies.

Preferred skills

• Minimum 1year experience in customer service field.
• Familiarity with CRM systems and practices.
• Excellent English writing and email drafting skills.
• Ability to multi-task, prioritize, and manage time effectively.
• Graduates in any stream preferred.
• Team oriented/player, self motivated, have good email etiquette.
• Should be open to work in night shifts (24*7 environment).
• Good interpersonal skills & Attention to detail.

Walk-in Interview
Walk – in Drive :

Job Title : Executive – Customer Support Executive (US Email Support)

Date & Time : 2.04.2018  to 3.04.2018  from 10.30 am to 1 pm

Experience : 0-1 year

Number of positions open – 2

Venue : Phykon, L-11, Thejaswini, Technopark

Contact Number : 0471-4066070