Cluster Manager

Reports To

• Zonal Manager

Key functions will be:

• Interact regularly with Branch Managers/Branch Sales Managers/ Sales Staff to set targets & achieve
• required sales.
• Recruitment, Handling and grooming of the Branch Manager in presentation & selling skills.
• Make joint calls with sales team, if required.
• Training for competence development of Branch Managers /Branch Sales Managers.
• Provide inputs to develop marketing strategies and marketing support to Sales Staff.
• Work closely with the Regional /Zonal Manager for developing sales strategies
• Driving Sales Processes
• Ensure the flow of accurate and complete information for customer proposals
• Ensure processes within the “steps-of-sale” are managed effectively and efficiently
• Provide market intelligence in term of business, product & proposal.
• Demonstrate consistency and maturity in sales forecasting processes
• Ensure all reports are consistent in quality: accurate, complete and on time
• Achievement of targets: penetration and cross sell.
• To lead the team to meet the business targets of revenue and profitability of the branches under
• cluster.
• Monitoring performance of Branches in terms of key drivers i.e.
• Contributed Value….Volumes / Profitability / Expenses / Losses
• Employee Retention
• Employee Productivity
• Customer experience
• Manage TAT’s on credit & processing
• Minimize pre and post disbursal discrepancies

SKILLS / COMPETENCIES REQUIRED

• 8 - 10 Years experience, with atleast 5 years in Retail Assets
• Ability to plan & execute
• Strong inter-personal skills and leadership ability,
• Ability to create professional work culture that encourages enthusiasm and team spirit
• Understanding of credit & operations
• Ability to manage sales and implement change by taking complete ownership

Apply

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