AR Caller | Hyderabad | Bluechip

 

Hiring For Chat & Social Media | Process Reliance Industries Ltd

Job description
Hi,

Greetings from Reliance Jio!

Currently, we have an opening for Chat Process (Blended process)

Walk-in-interview from Monday to Friday
10:00AM to 12:00PM

Job Requirement:
Candidate should have Good Communication Skills (written and verbal)
Candidate must be graduate or HSC + 6 months work experience

Transportation Boundaries:
Central: Sion To Ulhasnagar
Western: only Andheri(E) and Miraroad
Harbour: Thane To Kharghar (including Chembur/Govandi/Mankhurd)

Job Location: Thane

Walk-in-Interview Location: Reliance Jio, 4th Floor, Kalpataru Prime
Landmark: near Ashar I.T Park, Road No. 16, Wagle Estate, Thane West 400604.

Contact Person Name: Sheetal Vig

Experience: 0 - 5 Years

Role: Associate/Senior Associate -(NonTechnical) (Entry Level)

Employment Type: Full Time, Permanent Job

Education: HSC/graduate/postgraduate

CTC offered: Upto 3,30,000 L.P.A.

Shift: 6 days working Rotational shifts and 1 day rotational offs including night shifts.

Note: Kindly carry your one original govt. ID proof.

Regards,
Sheetal Vig

7666988414

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Walk-in for Sr. Associate Analyst-BSG (Service desk) @ Tech Mahindra.

Dear Candidate,  Greetings from Tech Mahindra!!!!


We are hiring for Service desk 
 Basic Requirements 
 Basic knowledge on Service Desk with written and oral communication skills. No certifications or in-depth Technical requirements are needed. 
Candidates to be having experience of International Voice Process background. 


About Job Profile 
 Opening for: Service Desk Analyst for a Top notch client. 


Key accountabilities: 
Respond quickly to all queries and incidents. Manage incidents, including via telephone, Chat & email.
Documentation, recording & updating incident details in CRM tool.
Communication, alerting technical staff via assignments and escalating to Resolver group
Support & Classification, making an initial assessment into the nature of the incident, assessing the severity, impact and risk.
Answering queries and resolution of straight forward incidents
Escalation of unresolved cases to next level application specialist teams.
Monitoring & Tracking, reviewing the progress of an incident and keeping the customer informed.
Closure, formally closing incidents.
Initial review and evaluation of the case.
Communicating major IT incidents to affected customers.
1st line application support and diagnosis
Assisting the client with L1 and L1.5 Support activities


Experience 
At least 1-6 years in Help Desk/Service Desk/ Tech support environment desirable or similar profile from an International voice process.


Knowledge & Skills 
Fluent in English verbal and Nonverbal
Excellent telephone skills
Customer focused
Ability to multi-task and prioritize workload
Ability to adapt to continuously changing procedures and environment
Team player with strong interpersonal skills
Contact person : Ganashree
Work Experience - 1.6 Years - 4 years

Walk-in Details:

Date:  30-Nov-17 to 01-Dec-17

Timings: 09:00 AM to 12:00 PM only And 2:00 PM to 4:00 PM
Walk-in Location- Bangalore 

Address: Tech Mahindra,
Electronic City Phase-2, KIADB Industrial Area,
ITC-4, Reception
Bangalore 560100