Job Location:
Hyderabad
The Position:
The Principal Solutions Engineer is a member of the CRM business organization. As such, this person contributes to bookings growth and customer success through participation in CRM business teams as an application developer. This person will function in Scrum teams with other professionals focused on building, maintaining, and supporting applications for the CRM industry.
In this role, you will:
Actively participate in the design and development of CRM applications
Ensure delivered work meets technical and functional requirements
Build business processes, application features, and supporting functions based upon identified business requirements and use cases.
Communicate and share knowledge of the CRM application with peers, Global Customer Support, and the Pega community at large.
Serve as an escalation point for Global Customer Support cases from existing customers, providing troubleshooting, support, and
hotfixes to existing product versions, as required.
Pega Offers:
A rapidly growing yet well-established business
The world’s most innovative organizations as reference-able clients
Analyst acclaimed technology leadership in a massive emerging market
The Person:
The ideal candidate is familiar with business processes in the CRM industry. He/she is results oriented, focused on delivering results not just activities, with the ability to identify, analyze, and solve problems. He/she should exhibit a commitment to continuous learning and development and adaptability to frequent change.
Qualifications include:
6 to 7.6 years of experience in analysis, design, development, and application deployment of large scale Java centric enterprise application systems.
Good experience in analysis, design, development, and application deployment of large scale Java centric enterprise application systems.
Experience in J2EE (JSP, Servlets, Oracle and/or DB2 and MS/SQL).
Strong OO experience Javascript, CSS, HTML experience is highly desired.
Working experience in an agile/scrum team environment.
Proficient with technology-based tools and processes.
Experience developing or working with CRM applications.
Additional Preferred Qualifications :
Familiarity with business processes in target industry related to key solution areas Customer service orientation
Results oriented
focused on delivering results not just activities
Ability to analyze, identify and solve problems
Become technically proficient with
Pega 7 Platform tools.
Exhibit a commitment to continuous learning and development.
Meet aggressive deadlines and handle Experience developing or working with CRM
About Pegasystems:
Pegasystems’ Build for Change® Platform is the heart of Better Business Software™.
It delivers business agility and empowers leading organizations to rapidly close execution gaps and seize new opportunities. Pegasystems leverages its recognized leadership in Business Process Management (BPM), Multi-Channel Customer Relationship Management (CRM), Business Rules, and Adaptive Analytics to uniquely give its clients the power to engage customers, simplify operations and Build For Change®. For more information, please visit us
at www.pega.com.
For information about benefits offerings, please visit
http://www.pega.com/about-us/careers/benefits.
.jpeg)
.jpg)