Exchange Outlook Support L2 | UST Global

Exchange Outlook Support L2

Posted on:
09/07/2019

Closing on:
12/07/2019

Contact email:
Deepthy.VijayalekshmyTajan@ust-global.com

Brief description :
Essential Criteria:
Microsoft Outlook, related plugins and options for enterprise
Outlook settings and experience with global deployment of these setting (Windows)
Microsoft Office
Microsoft Exchange 2010 / 2013 / 2016 & O365 versions and messaging technologies
OWA and Windows Mail app
Skype, SharePoint
Outlook health reporting and monitoring
Auto discover Troubleshooting in Complex environment (On-Prem, VCurrent, VNext etc.)
Outlook, OWA and Mail app connection methods
Automate the routine tasks with proficiency on PowerShell Scripting
Good understanding of IT Infrastructure technologies and Infrastructure management operations
Good to have:
Active Directory: MS Windows 2008R2 / 2012 /2016
Network Load Balancer configuration requirement for Outlook client
Understanding of Domain and DNS
Application Integration via EWS, POP, IMAP, SMTP
Power Shell Scripting
MCP, MCSA, ITIL Exposure and Certification
Experience required:
Support Team (L2): IT Experience – 7+ years; Relevant experience – 5+ years

Preferred skills
Please mention years of experience against each skill below :
Exchange Recipient and Mailbox management (User MB, SMB, SG, RMB, Contacts etc.):
Microsoft Outlook Settings, Related plugins, Mail flow, OWA settings:
O365 Mailbox Licensing and Exchange Online settings:
EOP Security and Transport Rule configuration:
Email Routing – Block-Release Emails, Spam detection, Message header analyzation, Block-Release IP’s etc.:
Mailbox migration (Optional):

Skype For Business, SharePoint Online, One Drive for Business, Microsoft Teams – basic configuration