Openings for Freshers in HP Interview on 12th Jan at Artechinfosystems - Bangalore

We are looking for Freshers who can Join Immediate for HP (Hewlett Packard) to attend the Interview Step Down to the Venue. with Your Updated CV and Government ID proof.

Position with HP - L1 Global Technical Support Executive 

(Voice Process)

Interview Details:

Interview Mode: Face-Face only

Interview Date & Time: 12th January 2018 (Friday) | 9.30 AM
Interview Venue: Artech Infosystems Pvt. Ltd.

Address:

Artech Infosystems Pvt Ltd Plot No. 76 - 77, Cyber Park, Block B, 1st Floor, Electronic city Phase I, Doddathogur Village, Hosur Road, Bangalore-560100

G Map- https://goo.gl/maps/XxQCTHHKZPD2

Job Title: L1 Global Technical Support Executive-Voice
Shift: Rotational Shifts
Company: HP (Hewlett Packard)
Number of Position: Multiple
Work location: Bengaluru/ Bangalore
Pay roll: Artech- Contract to hire position

Salary: 2.16 Lakhs P.A (2,16,000) 

Required Experience: 0 to 1 year and Immediate Joining
Other benefits: Shift Allowances + Cab Facilities + Incentives

Applicable Qualification:

UG : Any Stream- B.E/B.Tech (CSE,EEE,ECE,IT,Mechanical, Civil etc.) & B com, BBA, BSC, BCA
PG : MCA,MSC,M.tech, MBA
Year of Passed Out: 2016, 2017 Only
No Percentage Criteria.(back logs not an challenge)

Recruiter- Nawaz Baig N

Contact Details:

Nawaz - 9741546763

Raghav - 080 67344999 ext 3765

Job Description:

# resolving technical issues (hardware and OS) from incoming internal or external businesses and end user's contacts and proactive notification system
#providing excellent customer service support to Global customers during every single interaction
#assisting end users to avoid or reduce problem occurrences
#adding case resolution to Knowledge Management System

#responding to service, product, technical, and customer relations questions on subjects such as features, specifications, and repairs on current and discontinued products, parts, and options, based on customer entitlement (warranty through mission critical).

Skills:

# Voice Process, English and Communication Skill Is Mandatory**
# Good Knowledge on Hardware and OS Skills* 

# Customer relationship management, Should be able to interact with global customers, Ready to accept Inbound and out bound process

Interview Process: 3 Rounds 

#Group Discussion
#Voice and Accent round
#Face to Face round with client

Process:

Once the candidates clears the interview rounds, will have to attend the training for 1 month

Post completion of training candidates will be deployed to HP (Hewlett Packard).

Thanks and Regards
Nawaz Baig N