PVR Limited is Hiring!

Job Title – Area Manager Operations  

Experience: 8 to 10 years of relevant experience

Qualification: Post Graduate / Graduate

Location - Pune

The incumbent will head the cinema operations as a revenue center head for ensuring & meeting the customer satisfaction scores and revenue targets through efficient operations centered on the standard operating procedures and fair people management practices.

Key Responsibilities:

1. Track and direct the performance of the cinema on daily basis through consistent implementation of the SOPs and tracking of the business environment towards achievements of the monthly targets (revenues- Box/Concessions/LAM and customer satisfaction scores) and identifies key contributing members for rewards/incentives.

2. Ensure Local Area Marketing (LAM) to increase admissions to the cinemas.

3. Plan and implement the On the Job Training/Operational Training for Cinema operations team in coordination with the training team, for operational efficiency.

4. Ensure redressal of all customer complaints at the cinemas within stipulated timelines.

5. Facilitate implementation of all marketing drives at the cinema as per the corporate directives.

6. Ensure full support of all verticals to the cinema team for all matters related to the upkeep of the assets and availability of the systems through interventions and escalations.

7.Train the cinemas team in filing of statutory reports and reports and ensuring adherence to the statutory requirements.

8. Interact with local authorities (Govt./Police/Developer)for smooth operations and timely support to the cinema.

Interested candidates can share their updated resume on Arshia.sareen@pvrcinemas.com