TECHNICAL SALES OFFICER
3 - 4 Years
Bengaluru, Chennai, Hyderabad, Pune, Ahmedabad, Coimbatore
Job Description
Building technical expertise through product knowledge, exploring problem-solution mechanism and providing developmental input to R & D, Marketing.
Exploring new products, tools & services through cross-industrial expertise and implementing the same within the given time frame.
Product seeding through market trials, on-ground implementation of go to market strategy.
Impacting the process efficiency through creating IT enablers for salesforce & painting contractors.
Analyzing service processes, conducting gap analysis, devising & implementing innovative measures, and monitoring service quality through audit & corrective measures to improve the customer experience..
Delivering support to Sales Team for boosting key product sales through ongoing field training and developing a mechanism to track the leading indicators.
Devising new measures to optimize contractor life cycle management by driving various contractor
engagement programs, capability building exercises and continuous monitoring of programs in alignment with set objectives.
Managing CRM interface to improve sales team response time and providing timely resolution.
Critical Tasks
Augmented contractor satisfaction through successful implementation of Contractor Loyalty Program which helps in reduction in attrition thereby improving customer experience.
Introduced mechanization in Painting which resulted in % sites completed On Time.
Conceptualizing and setting up Best In Class training centers in cities to skill up the stakeholders
Education-
UG:B.Sc - Any Specialization, B.Tech/B.E. - Paint/Oil, Any Specialization, Bio-Chemistry/Bio-Technology, Chemical, Diploma - Chemical, Any Specialization
Email :harshit.rajsoni@jsw.in
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