Helpdesk Associate | Welspun Enterprise

Helpdesk Associate - Shared Services

Welspun Global Shared Services

1 - 3 years

Vapi

Job description

Roles and Responsibilities

Handling Helpdesk Calls regarding Invoice Booking, Vendor queries, Payment details, Ledgers, Customer reconciliation related to AP, AR, GL, Export Shipments

Handle Internal department queries related to Employee payments, reimbursements to be processed through SSC

Handle Help Desk Ticketing Tool to track Query Tickets of internal & external stakeholders

Manage Open Tickets on daily basis and aim at closure / resolution of atleast 40 tickets in a day.

Raise Tickets in the Tool to keep track of the daily queries addressed by the help desk

Maintain Ad-hoc tracker for any queries

Vendor ledger reconciliation as per need basis

Check Invoice booking status, Payments status in SAP

Desired Candidate Profile

Exp - 2-3 yrs

SAP FICO Must

Accounting Knowledge

Female Preferable

Local Candidate from Vapi / Valsad / Daman

Immediate Joinee

If interested, reply with the basic details:

Current CTC

Expected CTC

Notice Period

Ready to Relocate Vapi, Gujarat

Education

UG :B.Com in Any Specialization

Company Info

Address

Welspun India Limited Global Shared Services Centre, 

Survey # 76, NH 48, Village Morai Vapi - 396191, 

Dist- Valsad Gujarat

Enable GingerCannot connect to Ginger Check your internet connection
or reload the browserDisable in this text fieldEditEdit in GingerEdit in Ginger×