Openings for Fresher in HP Walk in on 20th Dec at Artech Infosystems

Directly Walk in with your Update CV and Government ID proof refer your Friends too"

Position with HP - L1 Global Technical Support Executive
(Voice Process)

Walk-In Interview Details:

Interview Mode: Face-Face only
Interview Date & Time: 20th December (Wednesday) | 10 AM
Interview Venue: Artech Infosystems Pvt. Ltd.
Address:
Artech Infosystems Pvt Ltd Plot No. 76 - 77, Cyber Park, Block B, 1st Floor, Electronic city Phase I, Doddathogur Village, Hosur Road, Bangalore-560100

Job Title: L1 Global Technical Support Executive-Voice
Shift: Rotational Shifts
Company: HP (Hewlett Packard)
Number of Position: Multiple
Work location: Bengaluru/ Bangalore
Pay roll: Artech- Contract to hire position
Salary: 2.16 Lakhs P.A (2,16,000)
Required Experience: 0 to 1 year and Immediate Joining
Other benefits: Shift Allowances + Cab Facilities + Incentives

Applicable Qualification:

UG : Any Stream- B.E/B.Tech (CSE,EEE,ECE,IT,Mechanical, Civil etc.) & B com, BBA, BSC, BCA
PG : MCA,MSC,M.tech, MBA
Year of Passed Out: 2016, 2017 Only
No Percentage Criteria.(back logs not an challenge)

Contact Details:

Nawaz - 9741546763
Raghav - 080 67344999 ext 3765

Job Description:

# resolving technical issues (hardware and OS) from incoming internal or external businesses and end user's contacts and proactive notification system
#providing excellent customer service support to Global customers during every single interaction
#assisting end users to avoid or reduce problem occurrences
#adding case resolution to Knowledge Management System
#responding to service, product, technical, and customer relations questions on subjects such as features, specifications, and repairs on current and discontinued products, parts, and options, based on customer entitlement (warranty through mission critical).

Skills:

# Voice Process, English and Communication Skill Is Mandatory**
# Good Knowledge on Hardware and OS Skills*
# Customer relationship management, Should be able to interact with global customers, Ready to accept Inbound and out bound process

Interview Process: 3 Rounds

#Group Discussion
#Voice and Accent round
#Face to Face round with client

Process:

Once the candidates clears the interview rounds, will have to attend the training for 1 month.Post completion of training candidates will be deployed to HP (Hewlett Packard).

Thanks and Regards
Nawaz Baig N