Software Specialist Jobs in Mumbai | EClinicalWorks India Pvt Ltd

Company Name: EClinicalWorks India Pvt Ltd

Job Title: Software Specialist

About Company:
We at eClinicalWorks have dedicated our professional careers to improving healthcare. We pride ourselves on our ability to listen to our customers and in turn our customers consider us their partner – we are proud of that relationship.


Eligibility:
BE/ B. Tech (CS/IT/ECE) & MCA 2015,2016,2017 batches.

Job Location: Mumbai


Job Description:
Responsible for the following schedules/resolving customer cases and abide by the prescribed norms.
Maintain the highest level of technical and process expertise, specific to the industry, client processes, applications/utilities and products.
Maintain the highest level of soft-skills and telephone etiquettes.
Handle cases/schedules and escalations appropriately.
Share the technical expertise, soft-skills and telephone etiquettes with the team.
Share latest technical/process related inputs with the team.
He/She is supposed to maintain 100 % quality in terms of documenting the cases with the required information(complete and detailed documentation of the resolution and the root cause)
Reporting to work on all the scheduled day and not taking an unplanned absenteeism.
Follows & Promote the company culture, its vision & values.

Skills:
Good understanding of Architecture.
Good understanding of Servers (Application, Database & FTP).
Good Networking Concepts.
Knowledge of Linux, MySql, MsSql  Servers.
Good understanding of program languages (Java , Visual Basics).
Good Communication skills.
Good Analytical Skills
Zeal to learn and work on new technologies.
Willing to work 24/7, primarily night shifts

Note: Candidates have to sign a service agreement of 1 Year.

Hiring Process : Written-test, Face to Face Interview, Group Discussion

Job Role : IT Software-Engineer

Contact Mail: sales@eclinicalworks.com