System Specialist in Gurgaon India

Requisition/Vacancy No. 125610BR

Position Title System Specialist

Job Category Information Technology

Business Line Support/Cross Services

Office Region India

Office Location IND - Gurgaon

Why Choose AECOM? AECOM is a premier, fully integrated professional and technical services firm positioned to design, build, finance and operate infrastructure assets around the world for public- and private-sector clients. With nearly 100,000 employees — including architects, engineers, designers, planners, scientists and management and construction services professionals — serving clients in over 150 countries around the world, AECOM is ranked as the #1 engineering design firm by revenue in Engineering News-Record magazine’s annual industry rankings, and has been recognized by Fortune magazine as a World’s Most Admired Company. The firm is a leader in all of the key markets that it serves, including transportation, facilities, environmental, energy, oil and gas, water, high-rise buildings and government. AECOM provides a blend of global reach, local knowledge, innovation and technical excellence in delivering customized and creative solutions that meet the needs of clients’ projects. A Fortune 500 firm, AECOM companies, including URS Corporation and Hunt Construction Group, have annual revenue of approximately $19 billion. More information on AECOM and its services can be found at www.aecom.com.

About the Business Line AECOM Shared Services
We support our employees globally by coordinating and managing the day-to-day operations of General Accounting, Human Resources, Administration, Marketing and Information Technology. We pride ourselves on ensuring we deliver the best customer service possible to our people while building trust and relationships with all of our constituents.
Job Summary

• To be responsible for day to day IT support for users whether onsite or remote for first level support for desktops, laptops as well as network, hardware and software
• To coordinate and provide support on various IT infrastructure and support facilities inside AECOM
• To install, maintain and troubleshoot server hardware, network devices and software.
• To perform daily backups for onsite/offsite storage
• To manage user accounts (i.e. emails and folder permission)
• To coordinate with 24x7 Global Helpdesk to ensure appropriate monitoring and handling of computer system issues and responds to escalations, tickets and alerts from Helpdesk
• To assists users with applications and operating system problems.
• To perform maintenance of desktop PCs and printers
• Must be a team player
• Must be able to write/speak well in English.
• Must be highly independent and be able to extend working hours when required
• Must have the drive to and achieve and learn continuously

Minimum Requirements

• Should have 3-5 years of experience in the same field
• Good hands on knowledge on Windows Servers, Active Directory, DHCP, DNS, DC
• Windows Networking, Windows Desktops, MS Office applications.
• Knowledge in trouble shooting AutoCAD/Bentley/Revit applications used in design and engineering
• Good hands on experience on Windows Server 2012 / 2008
• Managing and Maintaining a Microsoft Windows Server 2008 R2 Hyper-V Environment
• Knowledge of VMware Vsphere 5.1 above will be added advantage

Preferred Qualifications

• Minimum Graduate or BTech in computer science with certification in MCSE 2008 or 2012 is must and CCNA is a plus.

What We Offer AECOM is a place where you can put your innovative thinking and business skills into high gear and work alongside other highly intelligent and motivated people. It's a place where you can apply your skills to some of the world's most challenging, interesting, and meaningful projects worldwide. It's a place that values the diversity of our areas of practice and our people. It's what makes AECOM a great place to work and grow. AECOM is an Equal Opportunity Employer.

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