About Company:
Together we are a team of Problem solvers, engineers, analysts, designers and dreamers but most importantly we are entrepreneurs like you and we know what it takes to build, maintain and manage a successful online identity. We have the Skills, resources and talent to move your business forward at every stage of growth.
Designation:
Customer Service Executive
Eligibility:
Any Graduate, 12th
Experience:
0-2 Years
Salary:
1.2 to 2.4 LPA
Job Profile:
Candidate will be responsible to communicate effectively with customer to verify details, provide updates on services subscribed by customer and how it affects them.
Should have logical approach and be able to handle demanding customers.
Ensure that the quality of the transactions is in compliance with predefined parameters.
Ensure that the assigned targets in accordance with SLA are met.
Provide the relevant process reports on a on a daily basis.
Ensure adherence to established attendance schedules.
Ensure adherence to Company Policies and Procedures.
Required Skills:
Good Communication skills.
Basic computer skills with experience on Microsoft office application.
Ready to work in night shift (as per US process).
Works under supervision of technical lead and with customer nominated representatives to accomplish assigned tasks.
Location:
Bangalore
Contact Email:
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