Wipro hiring for below mentioned skill- Major Incident Management - Bangalore

Wipro hiring for below mentioned skill. Major Incident Management Years of Experience - 7 to 11 year Location- Bangalore JD provided below · Candidate with 4 to 8 years of MIM work experience and overall experience of 7 to 10+ years · ITIL/SIAM Framework knowledge and operational experience in Incident Management, Problem management, & Change Management. · Worked as Major Incident Manager & Problem Manager · Performs incident trend analysis, create problem ticket for recurring incident etc · Managed cross tower incident and complex problems · Well versed with various problem solving techniques likes Pareto, FMEA, 6 Whys , Fish – Bone Etc · Good understanding of service desk operation, Escalation management · Stakeholder management exercise. · Good Communication skills · Good understanding of application , Infra tower and services Willing to work in shifts – Primarily Nights & Weekends Interested resources can inbox or share their resumes to zainab.hasan@wipro.com