Hiring for Non voice process in MNC in Kolkata
Job description
Process: US Non-voice Process Designation: Customer Care( Work From Home)
Experience: Min 1 year exp
Job Responsibilities:
Resolves product or service problems by clarifying the customer's complaint, determining the cause of the problem, selecting and explaining the best solution to solve the problem, expediting correction or adjustment, and following up to ensure resolution.
Mandatory Skills / Qualification:
- Fresher / Worked but not in a chat process - 10.5 k per month
-Experienced in Chat process -14.5 K per month
Exposure in chat & email process for international customers
Open to work 24 x 7 x 365 3. Multi-tasking is a must
Comprehension and written language expertise required
Preferably with 2-3 years of chat & email process working experience (1 year is a qualifier)
Good grammar
Typing speed - High (above 40 wpm) as you will be handling multiple screens and platforms when resolving callers' query or requirement
Graduation from any field or 12th
INTERESTED CANDIDATES CAN CONTACT
Meghna - 9874727420
or you can send me your cv to meghna.a@2coms.com
or you can send me your cv to meghna.a@2coms.com
No comments:
Post a Comment