Freshers - Administrator - IMS - Desktop Support-L1.1 | Wipro | Jobs in New Delhi

Job Location : New Delhi

Experience : Freshers

Job Code : 538918

Mandatory Skills:

• Desktop Support

Job Description:

• Key skills required for the job are:

Desktop Support (Mandatory)

• As an Administrator, you should be able to Monitor the IT Infra structure for its availability, capacity usage, hardware and OS errors and failures. Handle first-level incident / problem determination and resolution on a 24x7 basis Service incidents and queries within the agreed service levels. Timely escalation of incidents to higher levels when required. Log file monitoring for errors. Perform daily, weekly and monthly proactive housekeeping and monitoring activities Vendor co-ordination, Perform basic Service Requests based on Standard Operating Procedures. Follow quality / security process defined for the engagement
• Minimum work experience:0 - 1 Years

Roles & Responsibilities:

• Minimum Experience Required: Freshers Mandatory Skills: Desktop Support Desirable Skills:Language Skills: English Language

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